We’ve put together some common questions and answers to help you shop with confidence on MigKart.com. If you don’t find what you’re looking for here, please contact us — we’re always happy to help.
1. What is MigKart.com?
MigKart.com is an online shopping platform. Right now, we focus on — but we plan to add more categories soon to become a one-stop shop for all your needs.
2. How do I place an order?
- Browse products on our website.
- Select the size, color, or other options (if available).
- Click Add to Cart.
- Proceed to Checkout, fill in your shipping and payment details, and confirm your order.
3. Do I need an account to shop?
You can shop as a guest, but creating an account lets you track your orders, save addresses, and enjoy faster checkout next time.
4. What payment methods do you accept?
We accept secure online payments through trusted gateways. Availability of payment methods (credit/debit cards, net banking, UPI, wallets, or COD) will be shown at checkout.
5. How long does delivery take?
Delivery timelines depend on your location and the product. Typical delivery is 3–7 business days within India. During sales or holidays, delivery may take a little longer.
6. How do I check my order status?
You’ll receive email or SMS updates after placing an order. You can also log in to your account and check the Order History section for live updates.
7. What is your return policy?
Each product on MigKart.com clearly shows whether it is returnable, exchangeable, or non-returnable. Please review the return policy on the product page before buying.
If a product is eligible, returns or replacements must be requested within the time window mentioned for that product.
8. I received a damaged or wrong item. What should I do?
Please contact us within 48 hours of delivery. We may ask for photos or a short video to verify the issue. Once confirmed, we’ll arrange for a replacement or issue a refund.
9. Are shipping charges refundable?
Shipping and COD charges (if any) are non-refundable unless the return is due to a mistake on our side (e.g., wrong or damaged item).
10. How do I contact customer support?
You can reach us anytime via email:
We aim to respond to all queries within 24–48 hours on business days.
11. Will you expand beyond fashion?
Yes! MigKart.com is starting as a fashion platform, but our vision is to add more product categories in the future — making us your complete shopping solution.
12. Is MigKart.com safe to shop on?
Absolutely. We use secure payment gateways, encrypt data during transfer, and follow strict privacy practices to protect your information.
Didn’t find your question here? Contact Us — we’re here to help.